Customer Support

Altus Advantage Support and Success Programs

Now that your solution has been implemented, you want to maximize your productivity and the efficiency of your software. We can help you realize these goals with Altus Advantage Support and Success programs.

When you enrol in Altus Advantage, your organization will benefit from a comprehensive solution that combines the ongoing customer support and product updates you need to help you maximize your use of the software. As part of commitment to you, you'll receive unlimited, around-the-clock access to our extensive knowledgebase, support newsletters and downloads, and access to a network of peers through user groups and forums.

Our Altus Advantage programs include: 

• Fast, reliable customer support programs – Diamond or Prepaid Support
• Annual enhancements and maintenance for latest software updates in our Altus Platinum Plan
• Around-the-clock access to support resources 
• Newsletter subscription
• User communities 
• Professional solution road-mapping
• Online eLearning webcasts
• Customer user events - Altus Alliance
• Online user portals like Microsoft Customersource and Altus Customer Portal
• eService Portal 

Customer Training Courses

1. Jet Report Writing Course 
2. NAV Report Writing Course 

We're always looking for ways to improve our quality of services, so tell us what you think by emailing: feedback@altusdynamics.com